Refund policy

Last updated: August 2026

Right of withdrawal (14 days)

As a consumer you have the right to withdraw from your purchase within 14 calendar days of receiving it, without giving any reason.

To exercise it, simply write to historiaterror420@gmail.com before that period ends, quoting your order number.

Important exception for opened food

Under Article 103 of Spanish Royal Legislative Decree 1/2007, sealed food products that have been unsealed after delivery cannot be returned for reasons of hygiene and health. An opened bottle or jug cannot be returned unless the product is faulty.

Refunds

Once we receive and check the return, we will refund the amount paid — including standard shipping costs — within a maximum of 14 calendar days, using the same payment method you used.

Cost of returning

The direct cost of returning the goods is yours, unless the return is due to our error or a faulty product.

Damaged in transit

If your order arrives broken or leaking, send photographs to historiaterror420@gmail.com as soon as possible. We will replace or refund it at no cost to you.